Service Information | Windsor Windows

Distributors - Please login to complete the Distributor Service Form located in teh Customer Support Menu. This area is intended for end user purposes only.

If your builder is accessible, please contact them first and explain any concerns or questions you have regarding the performance of your windows or doors. They may be able to resolve the issue.
If the builder is not available, contact a Windsor distributor in your vicinity for assistance. Simply submit your zip code and the distributor locator tool will provide the names and addresses of the Windsor distributor closest to you.
If you do not have a Windsor Distributor in your vicinity and are unable to work with the builder or contractor, complete the form below to submit a case to our Windsor Field Service Team.

Contact First Name

Contact Last Name

Phone Number

Email Address

Subject

Description

Case Record Type

Service Contact Phone

Service Contact Email

Service Street Address

Service City

Service State

Service Zip Code

Glass Code

Date Discovered the Issue

Distributor Name

Distributor Phone

Distributor Email

Distributor Address

Builder/Contractor Name

Builder/Contractor Phone

Builder/Contractor Email

West Des Moines

900 South 19th Street
West Des Moines, IA 50265

Telephone: 515-223-6660
Toll-Free: 800-218-6186

Monroe

1400 North Sutherland Avenue
Monroe, NC 28110

Telephone: 704-283-7459
Toll-Free: 800-218-6186