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FAQs

Care & Maintenance FAQs

How do I care for my Windsor windows and doors?
Routine cleaning and periodic inspections are the best ways to keep your windows and doors looking and performing their best. Cleaning the glass, frames, and hardware while checking weatherstripping and moving parts can help extend the life of your investment.
How often should I clean my windows?
Most homeowners should clean their windows at least twice a year. Homes in coastal areas, near construction, or exposed to heavy pollen or road salt may benefit from more frequent cleaning to maintain their appearance and performance.
What's the best way to clean window glass?
Use a soft, lint-free cloth or sponge with a mild, non-abrasive glass cleaner or a solution of water and mild dish soap. Avoid abrasive pads, razor blades, ammonia-based products, or harsh chemicals that could damage the glass or surrounding finishes.
How do I clean window frames?
Clean frames with mild soap and water using a soft cloth or sponge. Rinse thoroughly and dry with a clean towel. Avoid abrasive cleaners, steel wool, or harsh chemicals that could damage painted, clad, vinyl, or cellular PVC surfaces.
How do I care for wood interiors?
Wood interiors should be dusted regularly and cleaned with a soft, damp cloth. Avoid excessive moisture, and periodically inspect the finish for signs of wear. Properly maintained finishes help preserve the natural beauty of the wood for years to come.
How do I clean aluminum-clad exteriors?
Wash aluminum-clad exteriors periodically with mild soap and water to remove dirt, pollen, and environmental contaminants. Rinse thoroughly and avoid abrasive cleaners or pressure washing at close range, which could damage the finish.
How do I clean vinyl windows?
Vinyl windows require very little maintenance. Simply wash the frames with mild soap and water as needed to remove dirt and debris. Vinyl never requires painting and is designed to maintain its appearance with minimal upkeep.
How do I clean cellular PVC windows?
Cellular PVC windows can be cleaned with mild soap and water using a soft cloth or sponge. Their durable painted finish resists moisture, peeling, flaking, and rot, making routine maintenance simple.
How often should windows be inspected?
Inspect your windows at least once or twice a year. Check weatherstripping, hardware, sealants, and drainage paths to ensure everything is operating properly. Addressing minor issues early can help prevent larger problems over time.
Should I lubricate window hardware?
Yes. Moving parts such as hinges, locks, and operators may benefit from occasional lubrication with a manufacturer-approved silicone-based lubricant. Avoid oil-based products that can attract dirt and debris.
Can window hardware be adjusted?
Most window hardware can be adjusted if needed to maintain smooth operation over time. If a window becomes difficult to open, close, or lock, your Windsor dealer can help determine whether an adjustment or service is needed.
Why is condensation forming on my windows?
Occasional condensation is usually caused by differences in indoor and outdoor temperatures combined with indoor humidity levels—not a problem with the window itself. Maintaining proper indoor humidity and adequate ventilation can help reduce condensation.
Should I repaint or refinish my windows?
Wood interiors may be repainted or refinished over time if desired. Vinyl, aluminum-clad, and cellular PVC products are manufactured with durable finishes designed to maintain their appearance without routine painting.
How can I help my windows last longer?
Regular cleaning, routine inspections, proper operation, and prompt attention to minor maintenance needs all contribute to long-term performance. Professional installation and following recommended care guidelines will help your Windsor windows and doors provide decades of dependable service.
Where can I find care and maintenance instructions?
Your Windsor dealer can provide product-specific care recommendations, and additional care and maintenance resources are available to help you get the most from your windows and doors throughout their lifespan.